Shipping Policy
Shipping Policy
Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on location and shipping method selected at checkout:
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Standard Shipping: 4-9 business days
Please note that delivery times are estimates and not guaranteed.
Shipping Locations
We currently ship to the United States and select international locations. If your country is not available at checkout, we are unable to ship there at this time.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update.
Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact our support team at [your email]. If your package is lost in transit, we will work with the carrier to resolve the issue. However, we are not responsible for lost or stolen packages after delivery confirmation.
Customs, Duties & Taxes (International Orders)
International orders may be subject to customs fees, duties, or taxes imposed by your country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more details.
Incorrect Shipping Address
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Shipping Damage
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will review your claim and offer a replacement or refund if applicable.
Contact Us
For any shipping-related inquiries, please contact our customer support team at FluentixStore@Gmail.com